We are looking for a
Senior Manager Experience Design (f/m/x)

Munich/Berlin/Düsseldorf/Frankfurt a.M.
Seeking a passionate, experienced and motivated designer who wants to challenge our design team to their best results. We offer a place where you can not only pass on your skills, but also actively participate in shaping the way of working.
WHO WE ARE

 

In 2020 IXDS was acquired by PwC. Experience Consulting is a team of practitioners at PwC who extend the capabilities of the world’s second-largest professional services firm into the realm of product and service innovation and add a critically important new perspective to PwC’s market-leading business and technology practices. With offices in Frankfurt, Berlin, Düsseldorf, and Munich we work towards a shared purpose: To create desirable and lasting impact by empowering individuals, teams, and businesses. 

Every day, we are getting our heads around how people will live their lives in the future – in smart homes or when they shop, how they manage their health intelligently or get from A to B in a seamless way, how they collaborate and live together in totally new formats. We think about how companies can offer smarter services to their clients and employees, finding smarter ways to manufacture and distribute goods. And we love to prototype this future, day by day: By continuously delivering reference experience prototypes we accelerate the invention and market readiness of meaningful products and services.

We create products and services that are viable for the business, feasible from a technological perspective, desirable for customers, and that benefit society and the world at large. Our core offering is Sustainable Innovation—PwC’s holistic approach to transforming the brand, strategy, and products of our clients’ businesses towards long-term relevance.

WHAT YOU WILL CONTRIBUTE

 

  • You'll be responsible for maintaining a high quality of deliverables within our Experience Design Skill Cluster  (Interface, Industrial and Service Design, User Research, Storytelling, Legal Design and Brand Strategy)
  • You'll be a mentor and guide providing support for the team to plan, evaluate, and track their professional development
  • You represent and report the team needs in terms of budget as well as headcount and help to plan, shape, and sell projects
  • You'll be driving design innovations and delivery for our clients as well as the Experience Consulting department itself, building first class digital products and services with great user experiences
  • You will support our project teams in all stages from proposal to pitch through delivery and maintenance
  • You will work closely with our team on-site and be willing to travel to our other locations on a regular basis, SARS-CoV-2 permitting
  • You'll develop the Experience Center's offering and create new business opportunities together with the business development teams, our industry sectors
  • You maintain an environment that challenges traditional thinking, ensuring that we stay ahead of the competition whilst fostering a climate of trust and respect
  • Ability to find a balance between process and speed on several projects and clients
  • You will be actively networking and have access to a large network of collaborators
  • You'll establish and develop a client relationship that lead to successful projects
WHAT YOU OFFER

 

  • You are a passionate and motivated Design expert in of our Experience Design Skills. You have additional expertise in some of the others fields of user-centered design, service design, mobile interactions, business modelling, UI design, UX design or tangible Interactions
  • You have at least 8-12 years of professional experience in building teams and solutions in an agency or corporate environment 
  • You have experience guiding and coaching teams and designers as a Design Lead or Creative Director but also like to get your hands dirty and jump in when needed.
  • You draw your intrinsic motivation from the ability to enable other designers to perform at their best
  • You are capable of critically assessing a product or service to pinpoint what it is that makes it great
  • You are a transformational leader, capable of driving change through an organization whilst nurturing strong relationships in ambiguous and challenging situations or the project and the client
  • You are great at building excellent client relationships and maintaining partnerships
  • An understanding of the client services mindset
  • You are experienced in customer management and client presentations 
WHAT WE OFFER

 

  • A purpose-driven, collaborative working culture and studio atmosphere
  • Work with clients ranging from startups to big corporates
  • A great variety of projects in diverse contexts and industries
  • Interdisciplinary teams to build and share knowledge and tackle complex challenges
  • A supportive team culture cultivated in collective team lunches, thirsty thursdays, coffee dates etc.- remotely where appropriate 
  • Balanced working hours, fair pay and a bonus program for every team member
  • The flexibility and speed of a small agency combined the network and opportunities of PwC
JOIN US

 

If this sounds like the job for you, let’s talk! Send an email to work@ixds.com with your CV/portfolio, links to prior work and your salary expectations.